General Manager (Restaurant)

About this activity

Highly skilled and motivated Restaurant General Manager to oversee the operations of our Pizza Hut restaurant. As the General Manager, you will be responsible for ensuring the overall success of the restaurant by providing exceptional customer service, maximizing profitability, and maintaining high standards of food quality and cleanliness. You will lead a team of dedicated employees, creating a positive work environment and ensuring smooth daily operations.

Key Responsibilities:

1. Leadership and Team Management:
   • Hire, train, supervise, and motivate restaurant staff, including cooks, servers, and delivery drivers.
   • Set performance expectations, provide ongoing coaching, and conduct regular performance evaluations.
   • Foster a positive work environment that encourages teamwork, collaboration, and professional development.
2. Operations Management:
   • Oversee all aspects of the restaurant’s day-to-day operations, ensuring adherence to company standards and policies.
   • Monitor inventory levels, order supplies, and manage vendor relationships to ensure timely deliveries and cost-effective operations.
   • Maintain high cleanliness and sanitation standards throughout the restaurant, following health and safety regulations.
3. Customer Service:
   • Promote a customer-centric culture by delivering excellent service and resolving customer complaints or concerns promptly and professionally.
   • Monitor guest feedback and implement strategies to enhance the overall dining experience.
   • Regularly interact with customers to build relationships and ensure their satisfaction.
4. Financial Performance:
   • Develop and execute strategies to drive sales, increase profitability, and achieve financial targets.
   • Control costs, manage budgets, and analyze financial reports to identify areas for improvement and implement appropriate solutions.
   • Implement effective marketing initiatives to attract new customers and retain existing ones.
5. Quality Assurance:
   • Uphold high-quality food standards and ensure consistency in taste, presentation, and portion sizes.
   • Conduct regular inspections to maintain cleanliness, food safety, and hygiene standards.
   • Monitor compliance with local, state, and federal regulations related to food handling and safety.